Effective Date: October 1, 2024
Last Updated: July 15, 2025
JRA Freight Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.
1. Information We Collect
We may collect personal information such as:
- Name, business name, address
- Phone number and email address
- Billing and payment information
- Freight details and delivery records
- IP address and usage data (via our website)
2. Use of Personal Information
We use your information to:
- Provide transportation and logistics services
- Communicate with you about shipments or accounts
- Comply with legal and regulatory obligations
- Improve our services and website functionality
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
4. Sharing of Information
We do not sell or rent your information. We may share information with third parties such as:
- Freight carriers, customs brokers, or subcontractors
- Payment processors
- Government agencies if required by law
5. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined above and to comply with legal obligations (typically 7 years for financial records).
6. Security Measures
We use reasonable safeguards including encryption, secure access controls, and firewalls to protect your personal information.
7. Access and Correction
You have the right to access and request corrections to your personal information. Contact us at:
Email: [info@jrafreightsolutions.com]
Phone: [+1-289-453-0682 x 101]
8. Updates to Privacy Policy
We may update this Policy from time to time. Continued use of our services constitutes your acceptance of any revised policy.